Joining The Thieves Guild (our loyalty program) is simple! Sign up with your email through the Rewards page. Once you've signed up, you'll have full access to our tiered rewards. Each time you come back, make sure you log in to track your progress, y
You can use your gold coins at Checkout to redeem discounts! Make sure that you are logged in and ready to check out or you will not be shown the option to redeem your coins. Go to the Checkout page to see the slider which will automatically populat
You should have received gold coins when you created your account. If you don't see that you can email us at [email protected] and we'll help get it squared away for you.
We launched our loyalty program June 11th, 2019 and are unable to retroactively provide gold coins for anything purchased before this time.
Unfortunately no, we can only track and honor gold coins from our web site.
You cannot combine gold coins and discount codes in the same order. You have to use one or the other at checkout.
Our referral program only applies to new customers. If you have purchased with us before you do not qualify for the offer and can't use a friend's referral link.
Your friend has to purchase before you receive your $10 reward. If your friend is not eligible or it's not their first time purchasing neither of you will receive the $10.
First, make sure you're signed into your account prior to checking out. If after signing in, the slider is still empty -- please clear your browser's cache and cookies. After you do so, please sign back into your account and the slider to redeem you
While you can accrue gold coins on 2+ separate accounts (depending on which account you’re logged in with), you cannot transfer or merge gold coins. Our robots aren't that sophisticated so make sure you're logged in with the same account every time
No problem! Click “Forgot Password?” to reset your password. From there, you’ll need to verify your email address and we’ll lead you through the process to get you back into your account. If you’re having any further issues, please email us at goodie
Once logged in to our rewards page, you can check your tier status as well as all of the benefits associated with that tier.
The Thieves Guild is separated into three tiers – The New Kid, The Muscle, and The Mastermind. Tier status is based on your calendar year gold coins accrued (January 1st to December 31st). Each tier has different rewards associated with it. Once yo
Earn gold coins each time you spend on Pair of Thieves! Gold coins will be earned on each dollar you spend, excluding all shipping fees and taxes (rounded down to the nearest dollar). Please allow 48 hours for your gold coins to appear on your Accoun
Go to our rewards program page at https://pairofthieves.com/pages/rewards. Once you're logged in you will see your gold coin balance.
Yes, gold coins expire after one year of inactivity. Be sure to check your account regularly to monitor when your coins expire. Happy shopping!