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Returns & Exchanges

5 articles


How do I make a return?

You need to contact our Customer Service team to get a prepaid shipping label. Email us at [email protected] and we’ll create a return shipping label for you. Please keep in mind that all purchases made during our Black Friday promotion, Cybe

How long will it take to process my return?

Refunds are processed within 7-10 days from receipt in our facility.

What is your exchange process?

If you are not completely satisfied with your order, send it back within 101 days of purchase, and we will exchange (with free return shipping in the US). Email us at [email protected] to start your exchange process. Exchanges will be process

What can I do if something goes wrong with an item I ordered?

All of our products go through a grueling quality control process that would make a navy seal cringe. However, if an underachiever does happen to slip through please reach out to [email protected] and we’ll make it right. Pictures are encoura

Can I return items purchased at a retailer?

Negative, ghost rider. Any item purchased at a retailer should be returned to that retailer and is subject to their specific return policy. If you have already made efforts to return a damaged or defective product to the store, contact us and we will